From: Mark Poppenwimer (cpoppenwimer@cs.com / Connie.Poppenwimer@lakenheath.af.mil )
To: shweta1@compasstours.com ;
Sent: Tuesday, April 17, 2007 9:21 PM
Subject: Thank you


Dear Shweta,
Well, how can we ever thank you for all you did to make our holiday to India so very special and unique?? Our holiday was fantastic. Our hotels and travels were so smooth. We had nothing to worry about. And this was all because of you. Thank you.. You did a brilliant job in planning our holiday..

Each area we visited was so special and unique. Each Compass India representative met us upon our arrival at each destination. It was comforting to know someone was looking out for us. The Compass India representative in Ranthambhore was by far the best representative we met. He took great care in organizing our game drives into Ranthambhore. He also arranged for us to do a bit of shopping while in Ranthambhore. He came to Sher Bagh several times to met with us and to insure everything was fine.

Each tour guide we had was very informative. And each tour guide worked with us to decide what was best to do at what time given the hot temperatures. We were able to see almost everything we had listed on our itinerary. However, because of time constraints, we had to eliminate a few items. Of course we were saddened by this. We gained so much knowledge from our tour guides. Again, there was one outstanding tour guide, Sham in Jaipur. He was very professional and very knowledgeable. He also went above and beyond during our time in Jaipur. He walked us around the market area for us to see how life truly is in for Indians. We had such a fabulous time in Jaipur not only because it is a fabulous city but because Sham was fabulous.

Lastly, Mr. Ajay Yadav, our tour driver, was absolutely wonderful! He is very professional and is a great ambassador for Compass India. Not only is he an exceptional driver, he is an exceptional person; he was always very pleasant and happy. His heart seemed to be so pure and kind.

During the long days of driving, Ajay would just smile and talk a bit with us. We don't know how he could drive so long under such conditions and continue to be so pleasant.. There were times when we had to close our eyes because of the other drivers and the chaos on the road. Ajay would just smile and laugh with us after we made it through the chaos. He was such a pleasure to be with.

Ajay was also very accommodating to us. He would stop the vehicle so we could take pictures when we wanted to take pictures. He was certainly available to our every need. He drove the vehicle so gingerly when there were bumps on the road to insure we had the most pleasant ride possible.

Also, Ajay kept the vehicle clean and took great pride in this. It seemed every time we left the vehicle, when we returned, the vehicle was cleaner then what it was before and it smelled very nice. How spoiled we were.. Ajay also took great care in his appearance also. His dress was so sharp. Everyday, his shirts were crisply ironed. Sometimes we felt underdressed for how well his appearance looked..

Words can not express our feelings for Ajay. It was a pleasure to be greeted by him every morning. And it was sad to say good-bye to him. As we returned from our holiday, we realized that we miss Ajay. Please give our best to him. (And also to his new born son!) Ajay is a valuable asset to Compass India.

With all our planning, working and traveling, we are saddened our holiday to India is over. We have many fond memories of India and of the persons we met while traveling in India. Without Compass India our memories would not be as enjoyable. Thank you for all your help for planning this wonderful holiday. Also, please pass our thanks to all of Compass India for providing us with an exceptional holiday to an exceptional country. We give all the best to you Shweta and also to Ajay.

If you could please send us the e-mail address of your management, we would like to write him a letter indicating what a great service Ajay and you did for us. We feel we must share what a great experience we had because of Compass India. We did forget to give our feedback form to the Compass India Delhi representative. Sorry about that. We hope this e-mail will compensate for our forgetfulness.

Thank you for everything you have did for us - we truly had an absolutely wonderful holiday to India. Again, THANK YOU.

Mark, Connie and Tyler Poppenwimer - UK